Store Manager
Location: Zone E
Date Posted: 7/31/2015

The Role of a Claire’s Store Manager is to exemplify Customer Engagement and Leadership behaviors essential to our success. Successful Store Managers understand Who We Are, How We Work and How to Best Serve the Customer and store team. Primary Duties & Responsibilities: Serve the Customer: Model the GUEST customer engagement philosophy to ensure consistent and positive customer experiences. Train store team to effectively execute our GUEST program to deliver a great customer experience. Know our Customer – know what’s important to her, what she’s ‘into’ now, and how can we best meet her desire to stay trendy and hip. Keep apprised of fashion trends. Perform and train associates to perform ear piercing procedures that are in compliance with Company and legal guidelines. Enforce proper ear piercing procedures among store associates. Drive Sales: Achieve store’s sales plan and use performance targets (e.g. Conversion, Transactions, Average Dollar Sale (ADS), Units per Transaction (UPTs), Sales per Labor Hour (SPLH), % Penetration (% Accessories, % Jewelry, % EP), to maximize business results. Raise awareness of Department-level sales performance, key Item sales performance, and bestsellers to maximize business. Ensure that every aspect of the Company’s in-store presentation and promotional messaging standards are met. Implement all planograms in a timely manner incorporating appropriate product flows and adjacencies given store specific attributes and physical layout. Ensure associates understand and meet the needs of the business. Demonstrate Leadership: Serve as a role model for all store associates. Inspire and infuse enthusiasm while enhancing the selling skills of store associates. Motivate the team to win by encouraging friendly competition and store contests. Create a positive work environment through effective communication, motivation, and recognition. Promote a professional and brand-appropriate image. Hold self and team accountable for weekly and monthly sales plans by using daily targets. Effectively handle critical situations that occur within the store. Organize, delegate, set priorities, meet deadlines, and follow-up. Develop People: Recruit and hire qualified store associates. Continually train and coach staff, providing appropriate feedback in a timely manner. Identify and develop store associates for future growth. Evaluate individual performance levels through the use of the Company’s performance processes. Manage the Business: Comply with all Company policies and procedures. Manage controllable expenses (e.g. payroll, supplies, fixtures). Process and organize store inventory effectively (e.g. shipment processing, markdowns, store recovery, stock replenishment, back room organization). Take ownership of all Loss Prevention practices to safeguard all store and Company investments. Train all associates to comply with Company Loss Prevention standards. Qualifications: High school diploma or equivalent required, Bachelor’s degree preferred 1 – 2 years retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve, stand during scheduled shifts, and maneuver up to 25lbs regularly and up to 75lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system This job description is meant as a guide. Other duties and responsibilities may be assigned at any given time as both the business dictates and the function of the job changes.

Pandora                                 -Tenant
Sales Associate
Location: Zone B
Date Posted: 8/17/2015

Part-time sales associate (15-20 hours a week)
Must have flexible schedule
Sales experience preferred (but not a requirement)
Solid communication skills are a must
Can work well as a team
Sales driven

Apply in person atPandora Park Place

Sunglass Hut-Tenant
Sales Associate
Location: Zone C
Date Posted: 8/10/2015

Sunglass Hut is looking for a few part-time sales associates who are energetic and result-driven individuals who understand the importance of customer service.

If you looking to take the next step in your retail career please email your resume to Natalie Rathman at

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